Customer Service

At NJ Party Shop, Our aim is to make shopping for your party as fun as the party itself. You are the most important person in our business and shopping online should be equally easy, fun and exciting. . Please feel free to write in to us for any reason at all. Any feedback, testimonials, suggestions, criticism and of course compliments / appreciation that we receive from you will help us to improve our services. We take pride in our work at and hearing from our clients makes the job all the more fulfilling. Our customer service section will help you answer any and all of your questions.

1. Customer support by phone:
   Call on : +91-8411902826
   Please call between 9:00 am to 6.00 pm (India time), Monday to Saturday.
2. Customer Support by WhatsApp
   You can choose to WhatsApp us by saving our number +91-8411902826. This is for both general queries, for placing your order, or other order related queries.
   Please WhatsApp us between 11:00 am to 7.00 pm (India time), Monday to Saturday
3. Customer support by email:
   Send your emails at wholesalepartystore@gmail.com and we will respond within 24-48 hours. Do mention your Order Number in the subject line of your email
   For urgent contact please do not hesitate to call us / mention urgent in the subject line.

Not receiving our replies?
If you are not receiving any replies to your emails:
It's possible our email replies are being blocked by your email program or by your internet service provider (ISP). Many email programs provide protection against spam or bulk mails, but sometimes even legitimate commercial emails, like an email from our customer support department or automatic order status notification emails, can get blocked by mistake.
Check your 'Spam' or 'Bulk' folders for mails from us or contact your network administrator or internet service provider for advice.
If you are still not receiving our emails, do call us.
We will be happy to post your testimonials and photographs on our site in the testimonials and photo collage section / our blog / our social media initiatives. Please do not contribute any private, IPR protected or abusive content.